LEGAL

Privacy Policy

Effective Date: August 16, 2026

DARICARS LLC, operating under the SafeDeal CarPlay brand ("SafeDeal CarPlay," "we," "us," or "our"), respects your privacy. This Privacy Policy explains how we collect, use, store, share, and protect information when you communicate with SafeDeal CarPlay through Instagram, our website, or our automated messaging application, SafeDeal Message Bot.

1. Information We Collect

We may collect the following information:

• Instagram account information made available through the Instagram API, including your Instagram username, account identifier, profile name, and profile picture.
• Messages and other content that you voluntarily send to our Instagram account, including text, photos, videos, voice messages, attachments, replies, and reactions.
• Information that you provide during a conversation, including your name, phone number, email address, city, vehicle make, model, year, factory configuration, requested service, preferred contact method, and appointment availability.
• Information submitted through forms on our website.
• Technical information required to operate and secure the application, including timestamps, message identifiers, delivery information, error logs, and system activity records.

Please do not send sensitive personal information that is not necessary for us to respond to your request.

2. How We Use Your Information

We may use the information we collect to:

• Receive and respond to Instagram Direct messages.
• Provide information about Apple CarPlay, Android Auto, backup cameras, vehicle compatibility, installation services, pricing, and appointment availability.
• Process and qualify customer inquiries.
• Forward relevant customer information to an authorized SafeDeal CarPlay representative.
• Contact customers through their selected communication method.
• Send one-time verification codes, appointment confirmations, reminders, and customer-requested booking updates by SMS.
• Schedule, provide, and follow up on requested services.
• Operate, maintain, test, secure, and improve our messaging application.
• Detect and prevent fraud, abuse, unauthorized access, and technical problems.
• Comply with applicable legal and regulatory requirements.

We do not sell personal information.

3. Automated and AI-Assisted Processing

SafeDeal Message Bot may use automated systems and artificial intelligence tools to analyze incoming messages and prepare or send responses.

Messages and relevant conversation information may be processed by service providers that support application hosting, database management, message delivery, security, and automated response generation.

Automated responses are intended to provide general information and assist with customer inquiries. An authorized human representative may review a conversation or take over communication when necessary.

4. How We Share Information

We may share information only when reasonably necessary with:

• Authorized employees, representatives, and contractors of DARICARS LLC and SafeDeal CarPlay.
• Technology service providers that support hosting, databases, messaging, security, analytics, and AI-assisted response generation.
• Professional advisers, regulators, courts, or government authorities when disclosure is required by law.
• A successor organization in connection with a legitimate merger, acquisition, restructuring, or transfer of business assets.

Our service providers may process information only for the services they provide to us and subject to applicable legal and contractual obligations.

We do not share personal information with unrelated third parties for their independent advertising purposes.

Mobile phone numbers, SMS opt-in records, and SMS consent are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. We may share this information only with service providers that deliver messages for us, or when required by law.

5. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, secure our systems, resolve disputes, and comply with legal obligations.

When personal information is no longer required, we may delete it, anonymize it, or securely restrict access to it.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online system or method of electronic storage can guarantee absolute security. Users should avoid sending highly sensitive information through Instagram Direct messages.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to personal information associated with you.
• Ask us to correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing.
• Withdraw consent when processing is based on consent.

To request deletion of your information, follow the instructions on our User Data Deletion page. You may also remove connected applications through Instagram's Apps and Websites settings where applicable.

SMS message frequency varies based on your booking activity. Message and data rates may apply. Reply STOP to opt out of future texts or HELP for help. Opting out of SMS does not cancel an existing appointment.

8. Third-Party Platforms and Services

Our services interact with Instagram, Meta, and other technology providers. Your use of Instagram is also governed by Meta's and Instagram's own terms and privacy policies.

We are not responsible for the privacy practices of third-party platforms or services that we do not control.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technologies, or legal obligations change. Any updated version will be posted on this page with a revised effective date.

11. Contact Us